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About us

What drives us

Headquartered in the North of England, FlexMR has been at the forefront of developing practical innovations in online market research for over a decade. During this time, we have worked with a cross-section of the world’s most innovative brands, including; iHeartMedia, Virgin Atlantic, Formula One, Skybet, British Gas and Avery.

Today, our team is committed to providing the technology, expertise and vision to deliver insight capable of making a real, tangible difference. We aim, with all clients, to embed agile insight generation at the heart of their decision-making processes by combining a cutting-edge online platform with the expertise offered by our team of experienced researchers.

Because every brand and research requirement is different, we offer a customised, flexible service that blends relevant qualitative & quantitative tools together and maximises return on investment. On-demand access to these tools enables marketing teams to stretch research budgets further and remain competitive in the face of uncertainty. It is our belief that this unique blend of integrated technology and expert service is key to our clients’ continued success and vital to surviving in the modern global economy.

Trusted by global brands to drive informed decisions

  • T-Mobile Logo
  • ITV Logo
  • The Coventry Building Society
  • Avery Logo
  • Isagenix Logo
  • Sure Telecom Logo

Our core principles

InsightHub is our integrated insight platform that enables global brands to inform every decision at the speed of business. Designed to improve insight generation, distribution and activation; InsightHub is a full end-to-end research solution. We work with clients to embed the insight generated by InsightHub at the heart of all decision making processes. But we're more than our platform. As pioneers in online market research, our team are able to offer expert insight management and consulting services that ensure our clients' success.

It is our belief that agility and flexibility are key to delivering relevant insight to stakeholders at the point decisions are made. Our aim is to act as an extension of our clients’ insight teams, delivering a full roster of services that extend capacity and help embed insight across entire organisations. Our qualitative and quantitative researchers are passionate about turning data into actionable, relevant results. We are confident in our ability to deliver quality insight every time.

  • Informing every decision

    We want to empower clients to make informed, competitive decisions based on high-quality qualitative and quantitative insight.

  • Delivering return on investment

    Our team provides a cost-effective solution that offers maximum return on research investment.

  • Exceeding expectations

    We exceed expectations and delight our clients by going above and beyond to deliver reliable insight at the speed of business.

Meet the team

We are a bold mix of researchers, innovators, strategists, creatives, number crunchers and futurists. But one thing brings us all together: a passion for helping global brands solve their toughest challenges through high-quality insight.

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The FlexMR Team

News, media and events

As pioneers in online market research and integrated insight, both our team and clients are constantly looking for new ways to push the boundaries. Our latest press releases, media coverage and events highlight this groundbreaking work and how we are shaping the future of insight.

News and Media

December 2018 - Sally Nicholls Joins FlexMR from Join the Dots

October 2018 - Heather Wendlandt to Expand FlexMR US Presence

September 2018 - FlexMR Launch Transformative Integrated Insights Platform

July 2018 - FlexMR Promotes 4 to Prepare for Further Growth

January 2018 - Isagenix Customer Panels Expand to 8 Countries

Events

November 2018 - Talking Customer Loyalty at MRS Financial Services 2018

March 2018 - Engaging Disabled Groups in Research: MRS Impact 2018

February 2018 - A Qualitative Data Analysis Challenge at IIEX 2018

April 2017 - Qual 360 North America 2017 Seminar and Panel 

February 2017 - Explaining Research Chatbots at Qual 360 Europe 2017

Rewarding careers

Our team is what turns our vision into a reality. As we continue to grow, we're always on the lookout for fresh, dynamic thinkers to join us and help revolutionise the way companies use insight.

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Careers with FlexMR

Our current vacancies

We are always on the lookout for talented, driven individuals to join our passionate team. By joining FlexMR, you will be working in one of the country's most dynamic environments where every day poses a new and rewarding challenge. We're proud of this culture, but think it is best described by our staff themselves. For glowing reviews and an honest take on our culture, look no further than our Glassdoor profile.

To find out more about the roles we currently have available, please view our careers page.

Help Desk Support Agent

we are looking for a passionate and dedicated Help Desk Agent to work with our experienced customer services team. The successful candidate will work with FlexMR clients from a variety of industries supporting them in the use of FlexMR services and software. Responsibilities include:

  • Timely delivery of technical and customer support service to clients
  • Consistent support on  client enquiries following internal policies
  • Offering advice on best practices whenrunning research projects
  • Contributing to improvements in customer support

Senior Developer (Ruby on Rails & DevOps)

We're looking from someone who will be responsible for the development of new features as well as the maintenance of existing applications over large projects as well as one-off stories. This position is for someone who will be a key member of the team who will be involved in projects from the outset, seeing them through to timely completion and release.

The role is remote with a monthly meetup of two consecutive days per month at our Head Office . With this in mind we’re only able to accept applications from those based in the UK and who can commit to these days in Cumbria.

Ready to inform every business decision?

Talk to one of our expert research consultants to get started today.

Powerful

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