Service is king and with our Customer Satisfaction bundle you will reign. A custom panel complete with quant and App download puts large-scale customer feedback at your fingertips whenever you need. Differentiate yourself, increase customer loyalty and retention, win new customers and reduce churn.
The ultimate solution for a continuous research schedule: a database of dedicated participants on hand 24/7. Database size and customer profiling options are unlimited.
So much more than a standard survey programme. Visuals, sliders, drag and drop and card sort gamification all contribute to a dramatically enhanced participant experience.
Quickly gauge opinion with either a single or multiple-choice poll. Include stimulus via hyperlinks or direct respondents to a supporting qual task.
Jump to our case study quick links to read more.
Reinvent your customer satisfaction research and see sales soar.
Choose which tools you would like to combine in a bundle.
With 16 research tools spanning qual and quant. Use one tool or a combination for your perfect project.
Since I joined Matalan over a year ago we have significantly increased our focus on ensuring we listen to our customers and understand what they want from us. My Matalan is an invaluable tool in helping us do precisely that.
Watch our two minute demo to find out what FlexMR can do for you.