Head of Client Services
Working across media, fashion, FMCG and retail accounts, Charlotte provides crucial support to our part service and DIY clients. She works directly with brand and insight managers to ensure research success.
Head of Research and Insight
Amy leads the part and full insight provision of FlexMR’s DIY, bespoke, community and panel clients. Her vast skill set, knowledge and 6 years of experience as an Insight Manager perfectly position her for client-side insight excellence.
Information Security Manager
Louisa is instrumental to our world-class insight. She is responsible for FlexMR's ISO 27001 certified status and continued infosec integrity.
Senior Research Associate
With a background in marketing Iulia takes an interdisciplinary approach to analysis and reporting delivering actionable results to our clients in the B2C and non-profit sectors.
With an inherent understanding of customer experience and ecommerce, Maisie works alongside our B2C clients for customer centric research design and business actionable outcomes.
Freddie Blackburn Shaw
A psychology major with both non-profit and B2C business experience, Freddie uses his innate understanding of human behaviour to bring business critical insight to both client types.
With a background in retail customer experience management, Patrick provides bespoke project design, considered moderation and reporting to our retail and FMCG clients.
Senior Project Manager
In addition to the set up and management of insight projects, Grayling also oversees software onboarding and training to ensure programmes deliver tangible value to our clients.
Laura works alongside our part service clients. With a background in the study of consumer behaviour, she brings an emphatic approach to customer intelligence and participant experience.
Fluent in English, Spanish and Italian, and adept in project management Mayra oversees our international survey panels, customer communities and stakeholder liaison.
International Project Manager
Jess leads our international research division. She advises on the cultural nuances of global research for the likes of The British Council, General Motors and more.
Larry is an experienced panel manager who has worked in research for over 20 years. He specialises in customer satisfaction, user experience and shopper behaviour research.
Chief Technology Officer
Neil is a software engineer with more than 12 years of web architecture and development experience. His knowledge is vital to developing the cloud-based FlexMR platform.
Technology Development Manager
Annette translates traditional research requirements into cutting edge online tools with an intuitive UX. She integrates feedback into the FlexMR platform to maintain our position as a world leading technology provider.
Senior Software Developer
Dave is a veteran back-end developer with over 8 years of experience. He has worked on social networks, high profile payment systems and integrated communication platforms.
Senior Software Developer
A unique and talented developer, Alex has a vast array of experience in both the public and private sectors, spanning APIs, cloud based computing and data analysis platforms.
With a background in commercial software development, Andrew has worked on both open source and bespoke applications in terms of development, integration and deployment.
A first class software engineer, Eligijus is experienced in both software development and implementation, bespoke business critical applications, legacy projects, user workflows and experience.
Brian has been instrumental in the development of a broad range of web based solutions and scripts including intelligent video delivery, digital rights management and eCommerce platforms.
Prior to joining FlexMR Robert was responsible for the development and maintenance of a multi-tenanted API supporting market research applications across desktop and mobile.
With a degree in gaming technology and a background in cloud consultancy and systems optimisation Nana is adept in a vast array of programming languages, APIs and UX development tools.
Lucia has expanded our reach into EMEA markets by fostering strategic relationships with international agencies and leading innovative research across the continent.
Prior to joining FlexMR, Susan worked for over 20 years in sales across blue chip pharmaceutical companies. She ensures that the client journey is both smooth and positive.
Communications & PR
Alison employs an umbrella approach to nurture thought leadership within the FlexMR team, while promoting and developing our experts’ presence within the research industry.